Hello Gerard, thanks for bringing your concerns to our consideration. We know that we've been in connection with you concerning this difficulty and that the repairs have been finished.
Additionally they would not be willing to contact the tile that we have already got picked out and we would've experienced to hire a independent contractor and increase the expense of supplies and put in for that in addition. Would give less than one star if I could.
I explained to her that my authentic appointment was on Sunday and she or he stated that she is going to contact the installer and get in touch with me suitable back again to confirm. Have not heard again from her but -- been every week now.
Prevent adhering to Heather P. 3/19/2016 I cannot start to say how dissapointed we are with Empire Today Carpets. We ordered a whole upstairs of carpet and tile the first weekend of March being put in within the 15th. The salesperson measured the upstairs and gave us a price tag (Pretty much 5,000) and put in place the set up. To the morning in the 15th the corporate identified as to state the crew would be there amongst nine and 11am. At 10:55 we received a contact in the crew indicating they ended up on their way. I explained to them they were purported to be here by 11 and he said they have been only five minutes absent. The person showed up half-hour later by himself stating his helper was on his way. Whilst ready he looked at the lavatory floor and claimed there was a location of subfloor that experienced h2o hurt so he couldn't do the lavatory. I named our Pal who was redoing our rest room and he left operate to return fix the smaller location of the lavatory ground, I advised the guy to begin on carpet. When our household was put in they layered the baseboards around the tack strip so just after investigating the carpet he said he couldn't do that possibly.
This firm subcontracts The work just like most so we ended up there for that set up. The finished product or service won't appear terrible, my worry are changeover details ( tile to the new ground and doors to the surface. They ( subcontractors ) gave us the selection of gold bar or simply a rubber changeover piece instead of obtaining the proper elements (equipped by Empire) to generate that seamless changeover that everyone desires. So Empire we usually are not happy with you or your salesman. The subcontractor was terrific and it has made available that will help where ever they could.
She then asked me who the competitors had been which I instructed her was not significant and he or she reported that they most likely had "substandard" products - effectively not only did I take a look at their warehouse (Coker floors). I determine what They may be providing.
In addition, our pricing is all inclusive and addresses item charges, set get more info up labor, and any supplemental requested products and services. This is why, we're not able to crack it out line by line. We would like the chance to talk to you in more depth regarding your problems. However, we were struggling to Track down your account with the data that you've posted listed here. Be sure to message us back specifically together with your Get in touch with information and facts, and we will achieve out to you personally.
It seems like we do not have a specific address for Empire Today, that makes providing directions tough. This business might not have an Formal storefront, or it might shift to several locations each day.
I was shocked - much for their marketed reduced prices and special promotions. It had been so apparent that he was ripping me off, that I just claimed "I have to speak to my landlord." I just made a decision to give him the brush off, and eradicate him.
Thanks @EmpireToday #Fairfax for permitting us crash their stunning shop! Appear see them for your flooring requirements.pic.twitter.com/7du5YUszGh
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I wouldn't give this corporation even 1 star, if that was a possibility. I am aware much better than to hire the bottom bidder. :/ Subsequent cease: Improved Enterprise Bureau or compact promises court.
Quit next Kimberly W. five/27/2016 Today,soon after nine days of phone calls and pricing variations, Randy from Grand Prairie, TX came out to deliver us two samples so I could make a decision for sure which carpet coloration I required in advance of relocating on. Cost begun at almost 7k to 3k in nine times?? Even so, when my partner explained to him he would read through the contract and get back to him, he was irritated and explained to us he tends to make no dollars coming out all over again so we have to go above deal NOW and indication it.
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